DEPOSIT & CANCELLATION
Four nights (or more) ….. 50% deposit
Three nights (or less)….. 100% deposit
Notification of cancellations received before 30 days of the reserved date of arrival will be met with a full refund, less a processing fee of 10%. In explanation, this 10% fee represents our clerical time, the postage involved, and the cost of credit card charges that are levied upon us in order to receive your deposit.
Cancellations received within 30 days of the reserved stay will forfeit the entire deposit, less the receipts recuperated from a new booking of that stay.
We operate under unique circumstances that are best defined as the confines of “island life”. For visitors, it’s not easy to make reservations to get to the Vineyard. Conversely, if those visitors need to cancel, it is difficult for innkeepers to find prospective replacements that can get to the Vineyard on short notice. This is why we have the 30 day cancellation time, as it makes it more likely that a rebooking will be possible.
We make every effort to expose these unoccupied rooms to as many people as possible through reservation services and our neighbor inns, all of whom do the same as they need to cover an open room. We cannot, however, afford to refund payment for a room stay that surely would have been filled by another visitor prior to the cancellation, regardless of the reason.
We strongly urge reserved guests to consider “cancel for any reason” trip insurance. There are many providers of this type of coverage on the internet. Simply Google the topic. This coverage can mean that you are reimbursed for travel expenses as well as deposits on rooms stays regardless of your reason for canceling the trip. Many travelers rely upon these coverages.